Should your order be shipped to the incorrect address, no refunds will be issued. Seller is not responsible for incorrect addresses stored within the Etsy or payment system. Addresses added to the "notes" field of any order will not be honored. Items will be shipped to the address that you have on file with your payment method. The Stationery Manor takes its packaging and the health of our environment very seriously.Īll items shipped in the CONUS will include tracking. If the item was shipped in a rigid white mailer and the mailer is still reusable, please ship the item back in that mailer. My padded mailers have a resealable strip on them. I highly encourage that all returns/exchange be shipped back in the packaging in which it was received. Should a replacement product be requested, shipping for the replacement product will be paid by the buyer.
#French coloree for free
If you have purchased an order that qualified for free shipping and a return/exchange for an item(s) is authorized by the seller, return shipping on the item(s) being returned will be the responsibility of the buyer. Should you receive a pre-paid label to return an item for exchange and use that label to return an item for a refund, the cost of the mailing label will be deducted from your refund. Regardless of the reason for the return, the item must be returned and the tracking must show movement prior to any refund being issued.Īll returned items must be returned in resalable condition with all original packaging, bags, sleeves, etc., intact. Please ship the item(s) back to the return address on the mailing label from the package you received. Once a return/exchange is permitted by the seller, the item must be shipped backed within three days of the return/ exchange approval.
Items must be in the physical presence of the person that placed the order to allege a claim of a defective or damaged product. * If damage is alleged due to shipping carrier handling, a refund will be issued once an insurance claim is filed and approved by the shipping carrier * Seller is not responsible for damage to items caused by opening any package with any item that may cause damage * All packaging from the item must be retained and submitted to the shipping carrier upon request if damage is alleged to be from the shipping carrier (shipping carriers require that the packaging material be presented at the local location to ascertain the damage for themselves) * Pictures of the damage to the item as well as pictures of the packaging materials Returns/refunds due to claims of defective/damaged product require the following information: Pease provide the tracking number to the seller via Etsy messages once the item has shipped. If you have purchased an order that qualified for free shipping, return shipping on the item(s) being returned will be the responsibility of the buyer and must be shipped back with tracking. Returns and exchanges are only allowed in the instance of a defective product being sent. I do not offer cancelations or returns due to pricing. PLEASE NOTE: Due to monitor color calibration, the image might appear a slightly different color than it actually is.īy purchasing this item, you agree to abide by Etsy's terms and conditions as well as my shop policies, which can be located here: In addition, it has a hole through which a string can be passed through the grip, making it easy to carry. The refill opening for lead is wide, so it is easy to insert the lead. This fabulously cute pencil comes equipped with a hexagonal eraser that makes it easy to erase precisely. INK LEVELS IN PENS VARY FROM THE MANUFACTURER.*** ***YOU ARE PURCHASING A SINGLE PEN UNLESS THE "SET" OPTION IS CHOSEN IN THE DROPDOWN MENU AT TIME OF PURCHASE. I ship within 24 hours but have no control over the speed of delivery with any carrier. There are no guarantees on delivery times for orders. Also, you agree that what you've chosen in the drop-down menu is exactly what you have ordered. By purchasing the item in this listing, you agree that you have read the entire item description and that you have viewed all the images on the listing.
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